1. Information We Collect
We collect information you provide when registering as a vendor:
- Business name and registration details
- Contact information (email, phone number, address)
- Business license information
- Product and inventory data
- Order and transaction history
- Bank account or mobile money details for payments
2. How We Use Your Information
Your information is used to:
- Provide and improve our vendor services
- Process orders and payments
- Communicate with you about your account and orders
- Verify your business identity
- Comply with legal requirements
- Prevent fraud and ensure platform security
3. Information Sharing
We share your information only as necessary:
- With customers for order fulfillment (business name, contact for delivery)
- With delivery partners for order delivery
- With payment processors to handle transactions
- With government authorities when legally required
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of sensitive data in transit and at rest
- Secure authentication with password hashing
- Regular security audits and updates
- Access controls and monitoring
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account
- Export your data
- Opt out of marketing communications
6. Data Retention
We retain your data for as long as your account is active and as required by law. Transaction records are kept for 7 years for tax and legal compliance.
7. Cookies and Tracking
We use essential cookies for authentication and session management. Analytics cookies help us improve our services. You can manage cookie preferences in your browser settings.
8. Contact Us
For privacy-related inquiries:
Email: privacy@zopp.app
Phone: +251 911 000 000
Address: Addis Ababa, Ethiopia
Your privacy matters to us. We are committed to protecting your data and being transparent about how we use it.